Multichannel

Connect with buyers on their terms

Engage contacts across their preferred channels without sacrificing compliance or CRM capture.

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Multichannel messaging

Send and receive messages through SMS, WhatsApp, WeChat, Line, and more, all through Pitcher.

Tracked email and fax

Follow up through secure channels with full visibility into customer engagement.

Fully integrated experience

Whether in-person or remote, all sales interactions sync seamlessly with your CRM and analytics tools.

One platform, every conversation

Juggling multiple communication tools slows sellers down and creates gaps in engagement. Pitcher Multichannel brings all customer interactions into a single, trackable platform, from remote meetings to instant messaging and traditional channels. Reps connect faster, send tailored and convenient follow-ups, and move deals forward without missing a beat.

33-Meet buyers where they are (1)

Multichannel messaging with leadership visibility

Meet buyers where they are with fully integrated messaging across their preferred messaging platform. Reps can send personalized messages, share approved content, and continue conversations without constant app switching. And leadership has full visibility and language controls.

More effective follow-ups

Turn follow-ups into conversions with interactive Digital Sales Rooms (DSRs). These personalized microsites give buyers easy access to meeting summaries and recordings, product information, chat capabilities, and next steps, such as ordering — everything they need to make a decision.

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26-Meet PIA, Pitcher's intelligent agent

AI enters the picture

Set up auto-responding using closed GenAI to make sure contacts receive timely responses that reps can follow-up with once online. AI can monitor and forward messages to internal teams for further review and response.

Text messaging has become the default means of communications between our reps and their customers. Pitcher makes it fast and easy, plus captures the full conversations in our CRM. No more gaps in our customer information.

VP, Global Sales | F500 Medical Technology Company

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