Welcome to Pitcher for Publishing!

Pitcher is deployed for Penguin Random House in Australia and New Zealand to simplify complex publishing sales processes and streamline admin tasks. Pitcher gives the publisher’s reps customer-specific insights and data-driven recommendations that elevate every sales conversation with bookstores or retailers.

Close up hand search for book on bookshelves in the library. Select a book on shelf. Studying knowledge education in bookstore

Smarter selling with Pitcher

Seamless Integration with Your Systems

Pitcher completely transformed the publisher’s selling process via a single, intuitive application that integrates with key back-end systems: CRM, PIM, Order Management, Marketing, and Finance. Seamless integration with Pitcher gives field reps access to essential customer data for personalised, engaging selling without the manual lift.

Your Reps’ Personal AI Assistant

Effortless, Automated Follow-Ups

After each meeting, Pitcher automatically generates a Digital Sales Room (DSR) — a tailored microsite created specifically for that customer, summarizing key discussion points and including relevant products, marketing materials, or promotional content. And because Pitcher can plug directly into order entry and fulfilment systems, your retail partners can place orders effortlessly through the DSR, improving their buyer experience and driving incremental volume.

Penguin Random House has experienced immediate benefits:

100% sales rep adoption and dramatically higher customer engagements per day
Easy navigation through a product catalog with 100,000 publications, helping reps find the best opportunities for each customer
An agile sales process that consistently increases daily orders
Customer metrics captured in the CRM for every forwarded link, page read, hyperlinks clicked, etc., to inform and improve future sales

Pitcher ensures publishing reps have the right content at the right time, tangible customer insights, and even augmented reality at their fingertips so they can sell smarter, faster, and more effectively.